FAQ

Yes, we offer local delivery from Clophill and postal nationwide for postal treats.

We are based in Clophill, Bedfordshire

Every cake we make is completley bespoke to your occasion. This means that no price is the same and a quote will be given to you once we have discussed your cake design. 

To place an order for a bespoke cake. Please fill out the enquiry form with as much detail as possible and we will get back to you within 48 hours of your enquiry. 

If you would like to place an order for any of our other 'ready to order' items such as brownies, did cakes you can choose your collection date and time on the 'ready to order' section of our website.

Once we have discussed your bespoke cake order and you are happy with the price given, i will then send you a secure payment link for a 50% non refundable deposit to secure your order 

I will then be in touch the week of your collection date to confirm your order and send you over a secure payment link for the remaining balance which will need to be paid within 48hours of your collection date. 

For all orders placed on website, full payment is required upfront at checkout.

All deposits are NON REFUNDABLE. If for any reason you need to cancel your order, you can carry your deposit over to a new date within 3 months of your original booking date subject to availability please note events such as Christmas/Valentines/Easter/Mothers day are excluded from the carry over.

If you need an order fairly quickly you can check out our 'ready to order' section of the website. There you will find a small selection of treats that can be ordered at short notice.

All custom celebration cakes require at least 7 days notice. 

Due to the fact that we are based in a home kitchen , we cannot cater for any special dietary requirements. 

Our kitchen handles all 14 allergens: CELARY, CEREALS CONTAINING GLUTEN, CRUSTACEANS, EGGS, FISH, LUPIN, MILK, MOLLUSCS, MUSTARD, PEANUTS, SESAME, SOYBEANS, SULPHUR DIOXIDE AND SULPHITES , TREE NUTS 

Cake collection is available from Clophill. All full cake collection, transport and storage information will be sent to you once you have placed your order.

Collection times are non negotiable and you must stick to the times agreed when placing your order. 

Once you have left with your cake/ treats please be aware i am no longer responsible. 

We are more than happy for you to send over any inspiration pictures for your cake so we can get a feel of what you would like. 

However we will not copy another bakers design so they will only be used for inspiration 

All of our cakes are completely bespoke for each customer. Even if you send a picture of our own design the layout / design will always be different